SoMail / pre-launchPublic sign-up not available
/support

Pre-launch transparency

A support page without an invented inbox.

No public SoMail support email or account has been created. This page describes the intended support surface while keeping the unavailable channel plainly marked.

01

Public contact channel

UNKNOWNNo support address exists yet. Nothing on this site accepts or delivers messages.
02

Planned request types

  • Connection and authorization help
  • Access and deletion requests
  • Security reports
  • Questions about data handling
03

Current account disconnect behavior

The operator command removes the account grant from the active encrypted vault. Immediate Google-side revocation remains a separate action in Google Account permissions.

04

Current deletion limitation

Disconnecting an account does not currently prove deletion of its SQLite metadata, action-ledger entries, logs or backups. A public deletion promise must wait for verified purge behavior.

UNKNOWN Unresolved before public release
Support addressResponse timesRequest verification processEscalation owner